Shipping & Handling

After the payment is processed, the item is typically shipped within 2 business days, unless the customer requests otherwise. Please note that furniture and larger items require more time for logistics arrangements due to their size.

Prior to dispatch, all items undergo a thorough cleaning and inspection process. We prioritise the use of top-quality packing materials to ensure the safe and discreet delivery of your item, usually via Fedex.

Please be aware that all our shipments require a signature upon delivery to ensure your products reach you safely and securely.

If you prefer your items to be delivered without the need for a signature, kindly inform us in advance so we can accommodate your request.

Complimentary shipping is available for most of our products, excluding larger furniture pieces and decorative interiors. For these items, special packing or custom crating may be necessary, resulting in extended handling time.

Please note that shipping costs for larger items vary greatly depending on the location. To obtain accurate information regarding the shipping costs, please get in touch with us. We will be more than happy to assist you.

Insurance in transit

At Pushkin’s, we take utmost care in ensuring the safety of your purchases. For your peace of mind, we offer comprehensive insurance coverage for all items valued up to £20,000, completely free of charge. Additionally, we employ a variety of shipping methods tailored to the nature of the items being transported.

Larger furniture items are sent crated via a trusted 3rd-party couriers, who offer their own specialised insurance. This arrangement provides an added layer of protection, ensuring the safe delivery of your valuable purchases.

Returns Policy

After receiving the item, we offer a 14-day money-back guarantee if you are not satisfied with the item's description. The item must be returned in its original listed condition for a full refund to be issued.

Please note that the buyer bears the cost of the return shipping. In such a case, please don't hesitate to contact us. We're here to help and provide assistance.

Estimated Delivery Time

UK: 1-2 working days
USA: 2-3 working days
Europe: 1-3 working days
China: 4-7 working days
Russia: 5-8 working days
Worldwide Average 3-7 working days.

For larger items sent via our 3rd party shipping partners the delivery time varies greatly, please get in touch with us if you have any questions.

During festive holidays slight delays may occur.